Holiday Shoppers Online in Droves
Consumers spent $3.5 billion shopping online in November, up 55%
from 2002, according a report from eSpending.
Shoppers started early this year, with 51% of respondents indicating
they started shopping last month, versus 43% during the same time last
year, according to the eSpending report from Goldman, Sachs & Co.,
Harris Interactive and Nielsen/NetRatings.
Apparel leads the purchases with $1.6 billion. Books, videos/DVDs,
music and toys/video games are also popular items. Shoppers spent $758
million on videos and DVDs in November, a 133% increase from last year.
About $761 million was spent on books, up 61%. The music category
pulled in $402 million, a 57% jump, while toys and video games
increased 32% to $875 million.
Search engines and shopping portals played a significant role in online
shopping, the study found.
Some 37% of shoppers used Google to search for online retailers. EBay
followed with 27% and Yahoo garnered 25% of consumers searching for
holiday purchases. Fifty-one percent went directly to a retail Web site
by typing in the URL. Bookmarks for specific sites were used by
21%.
The eSpending report is based on a weekly national survey of between
800 and 1,700 online shoppers randomly chosen from Harris Interactive's
online panel of survey respondents. More than 4,700 responded to the
November survey.
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