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FTC Fines ChoicePoint $10 Million

Consumer data broker ChoicePoint has been fined $10 million by the Federal Trade Commission for violating federal law and consumer privacy rights.

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In addition to the $10 million fine—the largest civil penalty in FTC history—ChoicePoint will pay another $5 million in consumer redress.

The company has also created the post of chief credentialing, compliance and privacy officer, hiring Carol DiBattiste, who had been a senior law enforcement and security official for the Clinton and Bush administrations.

The FTC charged that ChoicePoint violated the Fair Credit Reporting Act and misrepresented its privacy policies. The Atlanta-based company misused its database of financial records of 163,000 consumers, selling the data to businesses without properly screening its subscribers. Some subscribers used mail drops as business addresses and used public fax machines to submit multiple applications that claimed to be from separate companies, the FTC said.

The commission said that ChoicePoint didn't tighten its application approval process or monitor subscribers even after it got subpoenas alerting ChoicePoint to fraudulent activity going back to 2001.

The data sold to 50,000-plus businesses included names, Social Security numbers, birth dates, employment information and credit histories.

As part of its penalty, ChoicePoint must develop strict screening processes, maintain a complete security program and submit third-party audits annually until 2026.

"The events of early 2005 provided critical lessons from which ChoicePoint and, indeed the entire industry, has learned a great deal," said ChoicePoint CEO Derek Smith in a statement. "We have, for the past several months, been in the process of implementing nearly all of the changes reflected in [the FTC settlement]. ... I firmly believe that the changes we've implemented in the past year were not only the right thing for this company to do but are equally important for the entire industry to consider."


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FTC Fines ChoicePoint $10 Million
Promo Sourcebook

FTC Fines ChoicePoint $10 Million

Consumer data broker ChoicePoint has been fined $10 million by the Federal Trade Commission for violating federal law and consumer privacy rights.

Article Tools


Most Popular Articles

In addition to the $10 million fine—the largest civil penalty in FTC history—ChoicePoint will pay another $5 million in consumer redress.

The company has also created the post of chief credentialing, compliance and privacy officer, hiring Carol DiBattiste, who had been a senior law enforcement and security official for the Clinton and Bush administrations.

The FTC charged that ChoicePoint violated the Fair Credit Reporting Act and misrepresented its privacy policies. The Atlanta-based company misused its database of financial records of 163,000 consumers, selling the data to businesses without properly screening its subscribers. Some subscribers used mail drops as business addresses and used public fax machines to submit multiple applications that claimed to be from separate companies, the FTC said.

The commission said that ChoicePoint didn't tighten its application approval process or monitor subscribers even after it got subpoenas alerting ChoicePoint to fraudulent activity going back to 2001.

The data sold to 50,000-plus businesses included names, Social Security numbers, birth dates, employment information and credit histories.

As part of its penalty, ChoicePoint must develop strict screening processes, maintain a complete security program and submit third-party audits annually until 2026.

"The events of early 2005 provided critical lessons from which ChoicePoint and, indeed the entire industry, has learned a great deal," said ChoicePoint CEO Derek Smith in a statement. "We have, for the past several months, been in the process of implementing nearly all of the changes reflected in [the FTC settlement]. ... I firmly believe that the changes we've implemented in the past year were not only the right thing for this company to do but are equally important for the entire industry to consider."


Acceptable Use Policy
blog comments powered by Disqus

Special Report on Email

Get the E-mail Credit You Deserve


Executive summary:
How important is it that your e-mail campaigns get white listed? Well, look at it this way: How important is it that your messages get delivered?
Download the full report

Sponsored By:

Featured Webinar

Know your Customer - Grow your Business with Targeted Email Marketing


In an industry littered with competition and product variation, promotional suppliers, event marketers, agencies, and other promotional vendors need to re-evaluate the ways in which they collect data and communicate with potential customers. No longer are recipients tolerating irrelevant marketing materials, via email or any other medium. Sending relevant, targeted offers that they WANT to receive is essential in order to acquire new customers and grow your business.
Learn more now...

RESOURCES: Helping You Find Solutions

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